Question 1

Where and how can I change my billing address?

Accepted Answer

In your customer account you have the possibility to add any number of billing addresses to your account at any time via the "Addresses" tab

Question 2

Where and how can I change my delivery address?

Accepted Answer

In your customer account you have the possibility to add any number of delivery addresses to your account at any time via the "Addresses" tab.

Question 3

How and when do I receive my invoice?

Accepted Answer

Generally you will receive your invoice by mail as PDF. It is possible to receive an invoice by mail, but must be clarified with the responsible person.

Question 4

Can you send me my invoice again or can I retrieve it in my customer account?

Accepted Answer

If necessary, you can request your invoice again by e-mail.

FAQ

Invoice

Invoice

Where and how can I change my delivery address?

Questions en dessous de Invoice