Question 1

How do I contact the customer support?

Accepted Answer

You can find our support on our homepage on the right side of the screen or by selecting it from the navigation bar ("Service & Help" -> "Support"). Select the appropriate search field under "Subject" and leave your contact details in the form of an e-mail address and/or your telephone number, and a text describing your request under "Comments". We will deal with your request as soon as possible.

Question 2

Is it possible to print my online price calculation?

Accepted Answer

At labelprint24 you have the possibility to print out your currently calculated product in every online product calculator at any time. Use the button "Print offer" below the displayed price (on the right side of the screen).

Question 3

I would like to save my online price calculation, how can I do this?

Accepted Answer

At labelprint24 you have the possibility in every online product calculator to save your currently calculated product as a PDF file on your own computer at any time. Use the button "Offer by E-Mail" below the displayed price (on the right side of the screen).

Question 4

How can I request an individual offer?

Accepted Answer

We strongly recommend that you enter the specifications you are familiar with into the corresponding online product calculator on our website. Then simply click on Customer Support and send us an informal inquiry. This way, the information you enter in the calculator will reach the right technical advisor directly. In this way we can contact you as quickly as possible and provide you with targeted advice. Alternatively, you can send us an enquiry to info@labelprint24.com (Please understand that we may have to wait a little longer this way). If you are interested in an inquiry for a larger order volume per year or if you would like to purchase several products from us as a system provider, please use the Premium Partner Form.

Question 5

Where can I view the general terms and conditions?

Accepted Answer

Our general terms and conditions of business are called general processing and delivery conditions. You will find them on our homepage under "T&Cs".

FAQ

General

General

I would like to save my online price calculation, how can I do this?

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